Privacy Policy

MarriageOWL

PRIVACY POLICY


Ashley Dow Ltd trading as Marriage Owl, 13 Oak Green House, Oak Green Business Park,

Cheadle Hulme, Cheadle, England, SK8 6QL



1. Introduction


Ashley Dow Ltd trading as Marriage Owl (“we”, “us”, “our”) is committed to protecting your

privacy and personal data.


This Privacy Policy explains how we collect, use, store and protect your personal information

when you access or use our website, digital tools, courses, templates, forms, questionnaires,

generated documents and related services (the “Services”).


We comply with the UK General Data Protection Regulation (UK GDPR) and the Data

Protection Act 2018.



2. Data Controller


The data controller is:


Ashley Dow Ltd trading as Marriage Owl

13 Oak Green House, Oak Green Business Park,

Cheadle Hulme, Cheadle, England, SK8 6QL


πŸ“§ Email: info@marriageowl.com



3. Personal Data We Collect


We may collect and process the following categories of personal data:


A) Information you provide directly


● Name


● Email address


● Contact details


● Information entered into forms, questionnaires or tools


● Answers provided to generate documents or templates


● Communications you send to us



B) Automatically generated or derived data


● Documents, forms or outputs generated based on your answers


● Usage data relating to how you interact with our Services



C) Technical data


● IP address


● Browser type and device information


● Pages viewed and interaction data


● Cookies and similar technologies


We only collect data that is necessary for providing our Services.



4. How We Use Your Data


We use your personal data to:


● Provide access to our Services and digital content


● Generate documents or materials based solely on your inputs


● Communicate with you regarding your account or enquiries


● Improve and maintain our website and Services


● Ensure security, prevent misuse and detect fraud


● Comply with legal and regulatory obligations


We do not submit claims on your behalf or communicate with third parties for you.



5. Generated Documents & User Responsibility


Any documents, forms or outputs generated by our Services are created entirely based on the

information you provide.


You are responsible for:


● Reviewing all generated materials


● Ensuring accuracy, completeness and suitability


● Correcting any errors before submission to third parties

We do not independently verify user-provided information.



6. Lawful Basis for Processing


We process personal data under the following lawful bases:


● Contract – to provide the Services you request


● Legitimate interests – to operate, secure and improve our Services


● Legal obligation – where processing is required by law


● Consent – where you have expressly agreed (e.g. optional communications)


You may withdraw consent at any time.



7. Data Sharing


We do not sell, rent or trade personal data.


We may share data only with:


● Trusted service providers (e.g. hosting, email platforms, payment processors)


● Professional advisers (legal, accounting) where necessary


● Authorities or regulators where legally required


All third parties are required to process data securely and lawfully.



8. Data Storage & Security


We implement appropriate technical and organisational security measures to protect

personal data against unauthorised access, loss, misuse or disclosure.


Data is stored securely and access is restricted to authorised personnel only.



9. Data Retention


We retain personal data only for as long as necessary to:


● Provide our Services


● Maintain business and compliance records


● Meet legal and regulatory obligations


Data is securely deleted or anonymised when no longer required.



10. Cookies & Tracking


Our website uses cookies and similar technologies to:


● Ensure functionality


● Improve user experience


● Analyse website usage


You can control or disable cookies via your browser settings. Continued use of the website

constitutes acceptance of cookies unless disabled.


A separate Cookie Policy may be provided where required.



11. Your Data Protection Rights


Under UK GDPR, you have the right to:


● Access your personal data


● Request correction of inaccurate data


● Request deletion of your data


● Restrict or object to processing


● Request data portability


● Withdraw consent at any time


To exercise your rights, contact:

πŸ“§ info@marriageowl.com



12. Third-Party Links


Our website may contain links to third-party websites.


We are not responsible for their privacy

practices and recommend reviewing their policies separately.



13. Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will take effect immediately

once published on our website.


Continued use of the Services constitutes acceptance of the updated policy.



14. Complaints


If you are unhappy with how your data is handled, please contact us first.


You also have the right to complain to the Information Commissioner’s Office (ICO):

ο»Ώ

https://www.ico.org.uk



15. Contact Us


For privacy-related questions or requests:


Ashley Dow Ltd trading as Marriage Owl

13 Oak Green House, Oak Green Business Park,

Cheadle Hulme, Cheadle, England, SK8 6QL


πŸ“§ Email: info@marriageowl.com